Privacy Policy

1. Information We Collect

We may collect personal information when you contact us or use our services. This may include:

• Name
• Phone number
• Email address
• Vehicle details
• Pickup and drop-off location
• Any message or information you provide through contact forms

We may also collect basic technical information when you visit our website, such as:

• IP address
• Browser type
• Pages visited
• Date and time of access

This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

• Respond to service requests and inquiries
• Provide towing and roadside assistance services
• Communicate with you about your booking
• Improve our website and services
• Maintain business records and customer support

We only use your information for legitimate business purposes.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

We may share information only when necessary:

• With employees or contractors involved in providing towing services
• When required by law or legal authorities
• To protect our business, customers, or public safety

4. Data Security

We take reasonable steps to protect your personal information from:

• Unauthorized access
• Loss or misuse
• Disclosure or alteration

However, no online system can be guaranteed to be completely secure.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

Cookies help us understand how visitors use the site so we can improve performance.

You can disable cookies in your browser settings if you prefer.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies separately.

7. Access and Updates to Your Information

You may request access to your personal information or ask us to correct or delete it if necessary.

To make a request, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Phone
0426 666 964

Email
info@premiumtowing.com.au

Address
53 Alice Street South
Wiley Park, NSW 2195
Australia

Website
https://premiumtowing.com.au/